Skip to main content

Terms of Service

Last Updated: January 28th 2025.

Introduction #

These Terms and Conditions (“Terms”) govern your access to and use of the Droppath Route Planner mobile and web applications (the “Service”) as published by Technologies Suzero Inc. (“we,” “us,” or “our”). By accessing or using the Service, you agree to these Terms. If you do not accept these Terms, you must not use the Service.

1. Governing Law #

These Terms are governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law principles. Users outside of Canada are responsible for ensuring compliance with their local laws. A French version of these terms is available on our web site.

2. Eligibility #

The Service is intended for professional users aged 13 and older. By using the Service, you confirm that you meet this age requirement and agree to comply with these Terms.

3. Description of Service #

The Service provides a suite of tools accessible via mobile applications or a web-based platform. While certain features are offered free of charge on iOS devices, no free options are unavailable on other platforms, except during the trial periods. The tools are designed to improve efficiency and reduce workload of professionals managing delivery routes or organizing logistics.

4. Account Requirements #

  • Accounts are required to access the web app and collaborative features.
  • An account is not required on iOS and Android, unless you want to use the collaborative features.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Subscriptions and Payments #

  • Subscriptions are offered on a monthly or yearly basis and will automatically renew unless canceled before the renewal date.
  • Accepted payment methods include credit cards, Apple Pay, Google Pay, and PayPal, facilitated by our payment processor, Paddle.
  • Refund Policy:
    • Refunds for initial subscriptions are available within 14 days of purchase.
    • Prorated refunds for renewals are offered based on the time elapsed since the renewal date.

6. User Responsibilities and Restrictions #

  • You agree to use the Service in compliance with all applicable laws.
  • Use of the Service for illegal activities is strictly prohibited and may result in immediate termination of your account.

7. Data Collection and Privacy #

We collect personal information, including email addresses, to provide support and deliver the Service. All data collection and usage comply with applicable laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

8. Integration with Third-Party Services #

The Service integrates with third-party providers, including Grasshopper and Paddle. We are not responsible for any issues arising from these third-party integrations.

9. Service Availability and Disclaimer #

  • The Service is provided “as is” without warranties of any kind, either express or implied.
  • We do not guarantee uninterrupted or error-free operation and disclaim liability for delays, costs, or penalties caused by any errors or interruptions in the Service.

10. Intellectual Property Rights #

  • All content, trademarks, and intellectual property related to the Service are owned by Technologies Suzero Inc. or its licensors.
  • You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

11. Termination of Service #

We reserve the right to suspend or terminate your account if you violate these Terms or engage in unlawful activities.

12. Limitation of Liability #

To the fullest extent permitted by law, Technologies Suzero Inc. is not liable for indirect, incidental, or consequential damages resulting from your use of the Service.

13. Dispute Resolution #

All disputes arising from or related to these Terms will be resolved in the courts of the Province of Quebec, Canada.

14. Changes to Terms #

We reserve the right to modify these Terms at any time. Changes will be communicated through this page or via email. Continued use of the Service constitutes acceptance of the updated Terms.

15. Contact Us #

For any questions or concerns regarding these Terms, please contact us at: support@droppath.com

Thank you for choosing Technologies Suzero Inc. and the Droppath Route Planner!

Ready to get started? Download the app on your phone or tablet.

Download for iOS Download for Android